Rainwater Products Ltd - Terms and Conditions

General

We cannot guarantee that the appearance and/or colours of products shown on this website exactly reproduce the appearance and/or colours of the physical products themselves.

We may at any time make changes to this site including adding or deleting products, amending product descriptions and prices.

We reserve the right not to supply you at our discretion.

All online text, design, graphics and content are protected by International Copyright Laws and must not be reproduced in any form, in full or in part, without the express permission of Rainwater Products Ltd.

Prices and Payment

The prices for products displayed for sale on this website are all in pounds sterling, inclusive of VAT with the ex-VAT price also being clearly shown. The prices payable for products you order are as set out on our web site at the time you place your order. Delivery will be charged in addition where applicable and any such delivery charges are clearly displayed.

Placing your order does not constitute a legal contract unless or until it is accepted by us. Once we have accepted your order we will dispatch the products and charge you for them.

All products are offered to you subject to availability. We will inform you if your order cannot be fulfilled or if delivery is delayed for any reason.

Transaction Security

Rainwater Products use the Protx Payment System for all its transactions. This system uses a combination of established and innovative techniques to ensure the security and integrity of all sensitive data. The Protx internet facing web servers are certified by Verisign, which ensures that no third parties can impersonate Protx to obtain secure information.

The transfer of the less sensitive transaction details from Rainwater Products to Protx is encrypted and digitally-signed. This ensures that the information passed is secure and tamper proof.

All data stored on Protx systems is held on encrypted and highly secured databases. Protx are regularly audited by Visa and Mastercard to ensure that their systems conform to the latest security standards.

The transaction will appear on your card statement as www.rainwaterproducts.com.

Returns and Refunds

Where faulty products are being returned to us we refund the full cost of the faulty product and the cost of the return delivery.

Privacy

Unless we have your express consent we will only disclose personal data to third parties if this is required for the purpose of completing your transaction with us. This is of course subject to the proviso that we may disclose your data to certain permitted third parties, such as members of our own company, our own professional advisers who are bound by confidentiality codes, and when we are legally obliged to disclose your data.

We do not sell, rent or trade your personal information to third parties for marketing purposes without your express consent.

If you have any questions or concerns about the information we hold about you, you can contact us.

Legal

All online text, design, graphics & content are protected by International Copyright Laws and must not be reproduced in any form, in full or in part, without the express permission of Rainwater Products Ltd. In the event of a dispute this agreement is subject to English Law.

Rainwater Products Ltd is a Company registered in England & Wales, Company Registration No. 05943918. Company Registered Office Address: 3 Woodbridge Park, Hurley, Atherstone, Warwickshire CV9 3GB.

 

We reserve the right to update these Terms & Conditions at any time.